A recent article from Financial Advisor Magazine highlights a troubling trend: the #1 reason clients leave their financial advisors is due to a lack of communication.
It’s surprising, isn’t it? In an era where we can FaceTime someone across the globe in seconds, clients are walking away because they don’t feel connected.
Here’s the challenge: being accessible today means communicating on the platforms clients use every day. For most Americans, that’s text messaging. Unfortunately, regulatory hurdles make this critical medium the hardest for financial advisors to use compliantly.
Some advisors attempt workarounds:
Using a second cell phone just for client communication.
Employing third-party software that feels intrusive or inconsistent.
Texting clients anyway and risking non-compliance.
None of these solutions address the root issue: clients want modern, simple communication, and advisors need a compliant solution.
That’s why we built WealthTeamWork (WTW) — a secure, compliant, and modern communications platform designed for advisors and their clients.
WTW isn’t just for communication—it’s a collaboration hub. It enables clients, advisors, and their professional service partners (e.g., attorneys, CPAs) to communicate and collaborate on the complexities of a client’s financial life. Whether it’s discussing estate planning, tax strategies, or insurance coverage, WTW brings everyone onto the same page securely and efficiently.
Think of it as a patient portal, but for financial services. WTW empowers advisors to strengthen client relationships without sacrificing compliance.
In a world where communication is everything, WTW ensures advisors can be accessible and trusted partners for their clients.
Let’s bring financial advising into the modern age.